Win with ClassicPlan...
ClassicPlan is more than a premium finance company. We are a partner. With our extra services we will help you increase retention, market and cross sell products, increase customer satisfaction and reduce workload. Begin your Winning Experience today.
Increase Retention
Personal Calls to Delinquent Accounts – Looking to increase retention? Free up a
CSR’s time for
other duties? Let ClassicPlan make personal calls to delinquent accounts so you don’t have to.
It will help increase retention too! Calls are made daily by our professional customer service
staff.
Multi-Lingual Inserts – If you focus on writing business in one of these ethnic
communities
(Spanish, Chinese, Russian, Punjabi, Korean) we can include multi-lingual inserts when mailing
an intent to cancel or final cancelation to your insured. We have found it increases retention,
as it tells them to contact your office if they can’t interpret the notice. Want a Sample…
Request one here
Daily Email Notices – Want to know about accounts we are mailing an intent to
cancel, final
cancellation, reinstatement or bounced check notice to, ASAP? Sign up for daily email notices.
We will email you first thing each morning that one, or more, of these notices are being mailed
to your insured! Want a Sample?… Request one here
7 Ways to pay – ClassicPlan offers an industry leading seven ways for your
insured to make a payment. If it’s not listed here, it probably isn’t possible.
- Monthly Bill or Coupon Book – Choose the billing method when setting up the
loan
agreement.
- Automatic Payment Deduction (Auto Pay) – This option can be set up at loan
inception or at any time during the term of the loan. We encourage insureds to sign up for this service by
including information when mailing the first monthly bill or coupon book and from our Mobile
App! Insureds can also sign up for this service online.
- Pay by Phone – Using their checking account, the insured just needs to call our
office and
ask to make a Payment by Phone. We will handle the rest.
- Pay by Web – Producers and insureds can submit payments 24/7 from here. Any
payment
submitted before 4:00 pm will be processed the same day. Producers, want to save your
insured the processing fee? Log-in to Webstatus and use “Borrower Payment Online”. You can
key in the insureds account information and the system will waive the processing fee.
- Credit Card Payments – While we don’t encourage insureds to use credit to pay
for credit, we have credit card payments available when necessary. The credit card transaction is
processed by a third-party and a processing fee applies. Make a credit card payment.
- Western Union Quick Collect Payments – Insureds can submit payments using the
Western Union website or by stopping at any Western Union location nationwide.
- ClassicPlan Mobile App – Using our mobile app, available for Apple and Android
devices the insured can submit payments using their checking account. They can also sign up for AutoPay
directly from the app. Learn more
here
Aggressive Producer Compensation – Whether you are looking to offer the lowest
possible rate or
generate additional revenue, ClassicPlan’s producer fee program is right for you. Earn up to 3%
of the amount financed on a default or loan by loan basis and control it right from Webquote. We
also give you options on how it’s paid to you!
Co-Marketing with your Agency
Monthly Bill Message – Would you like to increase your marketing efforts without
any added
expense or effort? Have ClassicPlan print a custom message on Monthly Bills mailed to the
insured. You can ask for referrals, cross-sell additional products or simply thank them for
their business. Want a Sample…Request one here
Direct Mail Marketing Campaign Assistance – Have a marketing list, but not sure how
to get that
mailing prepared and in the mail? Let ClassicPlan help! We will assemble the mailing and get you our
USPS bulk rate, so you can relax and start writing more business. Contact
us
for more details.
Large Loan Thank You Letter On loans over $25,000 (amount financed) ClassicPlan will mail a “Thank You” letter to the insured after the
last payment has been made. The letter is from ClassicPlan on behalf of the producer, thanking them for their business with a reminder of the upcoming renewal.
We also include a Starbucks gift card! Want a Sample…Request one here
Broker Fee Financing – While this service is not for every agency, ClassicPlan has
your back if you
want the ability to finance brokers fees. And, you can finance all, or only a portion of the fee.
Contact us to learn about what options are available based upon
your agency
needs.
Paperless document delivery – While our company colors are Maroon and Gray, we
understand the importance of being Green. Go Green with ClassicPlan by signing up for paperless document delivery
and receive copies of notices by email. The trees and local landfill will thank you!
Cancellation Delay/Extension – The insured has not made their payment. Their policy
is due to cancel today, now what? If you or your insured call us on
or
before the cancellation effective date, we will delay the mailing of the Notice of Cancellation to
the carrier(s). As there are a limited number of calendar days between the cancellation effective
date and the date we are required to mail the Notice of Cancellation to carriers, you should ask the
Customer Service Representative when the Notice is scheduled to be mailed. If the delinquent payment
is not received by the day before scheduled mailing of the Notice, it will result in policy
cancellation. We are unable to do an "extension" if delinquency is caused by a check being returned
by a bank.
Producer “Payment Guarantee” (Check or Electronic) – The insured has not made their payment, the
policy is due to cancel today and they are standing in your office. Now what? If you can collect the
amount due in a form you are comfortable with, you can call our office and guarantee payment. In this instance, we stop the mailing of the cancellation
notice and require that you (producer) pay us using your trust account. This can be done with a
paper check or by means of EFT. The EFT process should be set up in advance.